Privacy Policy

Privacy policy of the “ldv20″ website of the Cassa di Risparmio di Bolzano S.p.A.

This page describes how the website “ldv20″ of the  Cassa di Risparmio di Bolzano is managed, with reference to the processing of personal data of the users consulting it.

This information is also provided pursuant to art. 13 of the’ Regulation (EU) 2016/679 (General Data Protection Regulation) to those who interact with the web services of the Cassa di Risparmio di Bolzano, which can be accessed electronically starting from the address: ‘’ corresponding to the homepage of the official website of the unit LDV20 of Cassa di Risparmio di Bolzano S.p.A. and its sub-domains. This information is provided only for the website of the  unit LDV20 of Cassa di Risparmio di Bolzano S.p.A. and not for any other websites that the user may consult via links.

The ‘Data Controller’ of the treatment

Following consultation of this website, data relating to identified or identifiable persons may be processed. The “owner” of their treatment is the Cassa di Risparmio di Bolzano S.p.A., which has its registered office in Bolzano, Via Cassa di Risparmio 12.

Data processing

Data processing in connection with the web services of this website is carried out only by the staff of Cassa di Risparmio di Bolzano, who are in charge of data processing, or by technical staff of third parties in agreement with Cassa di Risparmio di Bolzano S.p.A.. No personal data from the web service is disseminated. The personal data provided by users are used solely for the purpose of performing the service or provision requested and are disclosed to third parties only if necessary for this purpose.

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of the Internet. This is information that is not collected to be associated with identified data subjects, but which by its very nature could, through processing and association with data held by third parties, make it possible to identify users. This category of data includes the ‘IP addresses’ or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment. This data is used for the only purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of the website of the unit LDV20 of Cassa di Risparmio di Bolzano S.p.A.. Please note that the above-mentioned data could be used to ascertain responsibility in the event of computer crimes against the website of the unit LDV20 of Cassa di Risparmio di Bolzano S.p.A. or other websites connected or linked to it: except for this possibility, at present the data on web contacts do not persist for more than a few days.

Data provided deliberately by the user

When requests are made to send electronic mail to the addresses indicated in the address section of the website of the unit LDV20 of Cassa di Risparmio di Bolzano S.p.A., this implies the acquisition of certain items of the requesting party’s personal data, including the requesting party’s e-mail address, which is necessary in order to reply to the request.

The personal data freely disclosed by the customer for the services offered are processed with and without the aid of electronic means and kept in strict confidence for the fulfilment of the services used as stated in the information already provided when subscribing to the services.

Specific summary information will be progressively reported or displayed on the pages of the site set up for these particular on-demand services.


Browsing/session cookies:

Also called ‘technical’ cookies, they are essential to navigate within the site using all its functionalities, such as access to reserved areas. Without these cookies it would not be possible to provide the services requested. These cookies do not collect information to be used for commercial purposes.

The use of so-called session cookies is strictly limited to the transmission of session identifiers, which are necessary for the safe and efficient exploration of the site. The aforementioned session cookies used on this website of the unit LDV20 of Cassa di Risparmio di Bolzano S.p.A. avoid the use of other IT techniques that could potentially threaten the confidentiality of users’ browsing activities and do not collect personal data identifying the user.

The use of permanent cookies is strictly limited to the acquisition of statistical data useful to understand the level of use of its website. Cassa di Risparmio di Bolzano S.p.A. uses Google Analytics, a web analysis service provided by Google, which uses cookies for statistical purposes, collecting information in aggregate form, without associating the user’s browsing IP address with any other data held by Google itself, prohibiting the monitoring or collection of personal information through the use of Google Analytics or the association of this information with the information on web data analysis.

Please refer to the document on the General Privacy Policy and the specific document on the use of information collected by Google Analytics.

These cookies only serve statistical purposes and collect information in aggregate form only.

Third-party advertising or profiling cookies for marketing:

These cookies are used by partners of the site, to propose advertising messages to you when you visit other sites, showing for example the latest products that you have viewed on the site. These cookies may also be used to show products that may be of interest to you or similar to those you have previously viewed. The use of these cookies does not imply the processing of any personal data but may allow the connection to the browser installed on your computer or other device used while browsing.

How to disable cookies

The data protection regulations provide that the user can disable cookies that have already been administered (“opt-out”). The opt-out is foreseen for so-called “technical cookies” (art.122 of the Privacy Code), as well as for cookies that are not among the “technical cookies” previously accepted (“opt in”) by the user.

How to disable cookies in various browsers:

Internet Explorer

  1. To open Internet Explorer, click the Start button. In the search box, type Internet Explorer and then in the list of results, click Internet Explorer.
  2. Click the Tools button and then click Internet Options.
  3. Click the Privacy tab and under Settings move the slide control up to block all cookies or down to allow all cookies and then click OK. Blocking cookies may prevent some web pages from being displayed correctly.


To set Firefox to block cookies from all websites:

  1. Click the menu button and select Options
  2. Select the Privacy panel.
  3. Under History Settings select the option Use custom settings.
  4. Remove the checkmark from Accept cookies from sites.
  5. Click OK to close the options window.

Google Chrome

  1. Select the Chrome menu icon.
  2. Select Settings.
  3. At the bottom of the page, select Show advanced settings.
  4. In the ‘Privacy’ section, select Content Settings.
  5. Select Prevent sites from setting data.
  6. Select Finish.

The site uses the remarketing function of Google Adwords.

This function makes it possible to publish personalized advertisements in Google’s content network based on the pages visited by users on the site.

Certain pages of the site, therefore, include a code called ‘remarketing code’ that allows the browser’s cookies to be read and configured to determine the type of ad that the user will see based on the data relating to his or her visit to the site. The remarketing lists created are stored on Google’s servers where all the cookie IDs associated with the interests are kept. The information obtained only identifies the browser and it is not possible to identify the user in any way.

For further information on Google Remarketing, please visit the page:

For further information on Google’s Privacy Policy and Principles, please visit this page:

The authorization for the collection and storage of data can be revoked at any time. The user can deactivate the use of cookies by Google via the specific setting options of the different browsers.

Managing Ad Preferences

Add-on to deactivate Google Analytics

Optional supply of personal data

Apart from what has been specified for navigation data, the user is free to provide the personal data indicated in the electronic request forms and in the sections of the website set up for particular services on request.

Failure to provide them may result in the impossibility of obtaining what has been requested.

Processing methods and security measures

Personal data are processed by automated and non-automated means only for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are observed to prevent loss of data, unlawful or incorrect use and unauthorized access.

In the sections of the website set up for particular services, where personal data is requested from the user navigating the site, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated to SSL. SSL technology encrypts information before it is exchanged via the Internet between the user’s computer and the central systems of Cassa di Risparmio di Bolzano S.p.A, making it incomprehensible to unauthorized persons and thus guaranteeing the confidentiality of the information transmitted.

Rights of data subjects

The subjects to whom the personal data refer, possibly collected in the above-mentioned specific sections, have the right at any time to obtain confirmation of the existence or non-existence of such data and to know their content and origin, to verify their accuracy or to request their integration or update, or their rectification pursuant to Article 7 of the Privacy Code.

The data subject has the right to request the deletion, transformation into anonymous form, as well as to object in any case, for legitimate reasons, to their processing.

The person concerned also has the right to obtain information in addition to the information already obtained, as well as the updated identification details of those responsible for the processing.

Any requests may be addressed to the branch where the person concerned holds a current account or in writing to:

Cassa di Risparmio di Bolzano S.p.A.

Data Protection Officer “” DPO)

Via Cassa di Risparmio, 12 39100 BOLZANO

or to:’